FAQ

A: Buying from Pools Unlimited means you're getting high-quality products directly from manufacturers, ensuring authenticity and reliability. Our products come with the manufacturer's warranty, giving you peace of mind. We offer unbeatable deals on pool chemicals, equipment, and accessories, making us a trusted choice for all your pool needs.

We currently operate three main warehouses in New South Wales:

Two are located in Sydney, and our primary warehouse is based in Wollongong.

We also have distribution centers across Australia to ensure smooth and efficient delivery for bulky items such as pool heaters.

Depending on the product purchased and your location, your order will be dispatched from the most suitable warehouse or distribution center for timely delivery.

Yes, all our products are 100% genuine and sourced directly from the official Australian distributors or manufacturers.

We only supply brand-new items covered by the full manufacturer’s warranty, ensuring you receive authentic products with complete after-sales support and peace of mind.